Service Policy

1. Services

FRIDAI offers AI customer service, IG, FB, LINE and other platform interactions, automated content, and related management tools. Available features, usage, platforms, pricing, and term are those disclosed on the plan page, at checkout, in the order, or in a written agreement.

2. Accounts and authorization

• Provide accurate information, safeguard credentials, and remain responsible for account activity.
• You must have authority to connect third-party accounts and comply with their terms.
• Notify us promptly of unauthorized use, security incidents, or unexpected access.

3. AI content and human review

AI output may be incomplete, inaccurate, or unsuitable for a particular context. Review it before publication, customer commitments, or legal, medical, financial, or other high-risk use. Unless required by law or agreed in writing, we do not guarantee perfect accuracy or a particular business result.

4. Acceptable use

Do not use the service to violate law or rights, distribute malware or unlawful spam, commit fraud, bypass security or usage limits, access accounts or data without permission, or materially impair the service or other users.

5. Content and intellectual property

You retain rights in content you lawfully provide and authorize us to process it as needed to provide, maintain, protect, and improve the service. You must have the necessary rights to content and personal data. FRIDAI software, interfaces, marks, and documentation remain ours or our licensors'.

6. Subscriptions and payment

Price, tax, usage, and renewal terms are disclosed at checkout. Auto-renewing plans are charged at each period until cancelled. Cancellations and refunds follow the Refund and Cancellation Policy.

7. Maintenance and third parties

We may change or temporarily suspend features for maintenance, security, legal, or third-party platform reasons, while reasonably minimizing impact. We do not fully control availability or policies of Meta, LINE, payment, cloud, or other third-party services.

8. Suspension and termination

We may reasonably restrict, suspend, or terminate service for overdue payment, policy violations, security risk, or legal requirements. Where circumstances permit, we will provide notice and an opportunity to cure.

9. Liability, law, and contact

To the extent permitted by law, each party is responsible for reasonably foreseeable direct loss. Nothing excludes liability or consumer rights that cannot lawfully be excluded. Taiwan law governs, with jurisdiction determined by applicable law.

Questions: fridai@fansnetwork.ai. Material changes will be communicated reasonably.